Here’s the takeaway: A proven process allows you to show what you do, not just tell it. About half my companies use something that in the EOS world, we call a documented proven process: It’s a documented way to show their clients, or prospective clients, what their product or service is. Instead of telling somebody…
Here’s the takeaway: Simple, clear Core Values stick when A: they’ve been heard seven times and B: The leadership team genuinely lives them. This is something we preach across the board from a management perspective: People have to hear something seven times to hear it once. If you’re the type of person that goes ballistic…
Here’s the takeaway: Companies need to avoid these three traps when defining their core values. There’s a great Harvard Business Review article on core values by Patrick Lencioni, who is probably the most brilliant guy in the space. He identifies three value traps, mistakes companies often make when defining their core values. If they fall…
Here’s the takeaway: Finding your organization’s inward-facing core values is crucial to establishing your company culture. Your core values will define who you are as an organization. When you’ve identified those values, you can hire, fire, review, reward, and reprimand based on those attributes. When I work with leadership teams, we focus on identifying the…
Here’s the takeaway: Identify your organization’s core values by discovering within your own employees. When we go through the process of creating and identifying an organization’s core values, those values come from the behavior that drives your company culture. They are who you are; core values are the soul of the organization. The nice thing…
Here’s the takeaway: Hire yourself as a consultant, and begin with structure. For many organizations, it is not uncommon for customized seats to have been created over time for specific individuals in those seats. Sometimes, this happens because it is the path of least resistance. Other times, individuals have crafted unique positions for themselves by…
One of the most consistent things I see with younger and growing business owners is that even when they identify what to give up, they often have a hard time letting things go. Just as a business owner may have a hard time letting go of a task because they know they can do it,…
When it comes down to it, the only wrong decision you can make is none at all. A great leader needs to have the confidence to make a decision, move forward, and own the consequences, good or bad. When you are faced with a decision and can’t confidently say “hell yes” or “hell no,” that…