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University of York Honorary Fellowship
Blog #249 Recently, I was awarded an Honorary Fellowship with the University of York in the United Kingdom. It is incredibly humbling to be an honorary staff member of this amazing institution. I have genuinely enjoyed working with this team, as well as the journey it has taken to get here… “Always curious, always learning”…

The Loyal and Lifelong Customer: Why Each One Counts
Scrambling on all fours, I climbed the final pitch to the summit. I twisted my body to reach the next handhold, causing my elbow to bump the new (and expensive) Sony camera out of my backpack’s side pocket. I watched as the camera fell down the steep cliff, bouncing and spinning off rocks until disappearing…

Exodus Goes Public
Blog #281 On Friday, February 26th, Exodus Movement Inc, a blockchain wallet and exchange resource for cryptocurrency, received approval from the SEC to formally announce their intention to go public through a Regulation A offering. Click on the links below to read more about this. http://ow.ly/9Muu50DTxTU http://ow.ly/cVKX50DTxQR http://ow.ly/G3A250DTxSN In late 2019, I was brought in…

How I Gained Control
Blog #218 No, I am not a drug dealer or a doctor, but I do carry a pager. Recently, we were out with friends for dinner and my pocket started to vibrate. I reached in and pulled out my pager. Our younger friends looked at me with suspicion – I think they might have only…

Extraordinary Lives in the Unreasonable
“I believe success is achieved by ordinary people with extraordinary determination.” – Zig Ziglar Jim Collins coined the acronym “BHAG,” short for “Big Hairy Audacious Goal”. I set my first BHAG when I joined the Boy Scouts: becoming an Eagle Scout. I also wanted to do it in the shortest amount of time my troop…

Can You Recognize a Seagull Manager?
Blog #234 I once heard the definition of a ‘seagull manager’ as, “Someone who occasionally swoops in on your meeting, hovers, craps all over everything then flies away”. I realize this is a bit crude, but I believe it to be fairly accurate for some folks. When I use this example in session, people often…