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Deborah raced the tiny truck down the hair-pinned, rocky switchbacks with total confidence and passion. We’re on a mountainside that’s heavily treed and it’s raining. Deborah, our young, cute, tattooed driver is purposely hitting the bigger puddles so that we experience more of a water rollercoaster ride, each time loudly saying, “Scusami!” – Italian for…
How to Make Your Core Values Stick
Here’s the takeaway: Simple, clear Core Values stick when A: they’ve been heard seven times and B: The leadership team genuinely lives them. This is something we preach across the board from a management perspective: People have to hear something seven times to hear it once. If you’re the type of person that goes ballistic…
Why Conflict Avoidance Hurts Productivity
Blog #228 I believe that conflict avoidance is the number one killer of productivity and profitability in small and mid-sized businesses. In fact, I think one of the main reasons that people keep me around for facilitation is because I am willing to “Go there”. I can’t tell you the number of times that I…
Don’t Underestimate the Importance of Clear Goals
“When it is obvious that the goals cannot be reached, don’t adjust the goals – adjust the action steps.” – Confucius In previous posts, I discussed the importance of focusing on your True North, what are the primary motivators in you and your partners life. Once you discover what’s really central to your heart, it…
