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4 Ways to Create Great Metrics
“What gets measured gets done.” – Peter Drucker Key performance indicators, dashboards, weekly numbers, or scorecards…whatever you call them, tracking weekly performance metrics will have a positive impact on the outcome. When leaders are looking to track numbers, they often go to where the numbers are: the accountant and the sales staff. While these are…
Why Conflict Avoidance Hurts Productivity
Blog #228 I believe that conflict avoidance is the number one killer of productivity and profitability in small and mid-sized businesses. In fact, I think one of the main reasons that people keep me around for facilitation is because I am willing to “Go there”. I can’t tell you the number of times that I…
Is Your Company’s Success All It Appears To Be?
Blog #285 As the companies I work with continue growing, I noticed a few common themes. I often collaborate with teams that have been acquired by large “successful” companies. In some cases, these are private or private equity, while others, they may be publicly traded. From the outside, these acquiring companies seem to be smooth-running,…
Maximizing Traditional Success Metrics
Blog #269 Most people allow others to control the narrative of what success looks like. In Blog #268 (True Success Begins With a Holistic Assessment), I discussed how this can change. In order for senior leaders to truly meet their maximum potential, they need to be well-rounded individuals who are able to define success on…
Finding Balance: Do You Love What You Do?
One of the main things I preach is that to be a great leader, it’s imperative you find some form of balance in your life. I believe this is critical for us as leaders to be our best so we can be there for our people and organization. When someone tells me they’re working 80…
Structuring Organizations for Accountability
Here’s the takeaway: Each department needs to own their structure. The first question is always, “Is it the right structure?” Without thinking about people or titles, are each of the seats on your leadership team responsible for 3-5 critical functions in the organization? Remember, people need to know what they’re really expected to do, so…